Building a Metrics-Driven Organization

GOTO Aarhus 2023

As described in Accelerate: The Science of Lean Software and DevOps, organisations adopting principles and practices from the Lean Software and DevOps movements are seeing payoffs in terms of higher quality, better reliability, faster delivery, and reduced costs. Leaders wanting to achieve these results will need to understand how to build a transparent, aligned metrics-driven organisation in order to successfully navigate their improvement journey.

Using material from Accelerate, Jez Humble will discuss important concepts in measurement as well as known predictors of success that any team can use, and the management practices that enable them to be applied successfully.

This workshop is highly participatory, with activities that include:

• A discussion of how metrics play a central role in driving both culture and engineering practices, with real-world examples
• Team exercises in developing metrics to support improvement work
• Common challenges surrounding collecting and analysing metrics, and how to overcome them

By the end of the day, you will understand:

• How to facilitate gathering metrics, which metrics to focus on, and how to make the current status of those metrics transparent
• How to drive problem-solving throughout your organisation
• How to build a culture of high performance in your organisation