Crew information

First of all, again THANK YOU for joining the Crew team for GOTO Aarhus 2021. We hope you are as excited as me to make this the greatest GOTO conference to date!

On this page, you will find all the information you need to know before joining GOTO Aarhus 2021 as Crew! If you have any questions at all regarding the conference and being Crew don't hesitate to contact Ane-Sophie at asc@trifork.com.

Crew info meeting

On Wednesday, June 9, from 18:00-21:00, we are all going to meet at the Trifork office in Aarhus - Fiskerivej 2, 8000.

At the meeting, you will get additional information about the tasks you will have to do at the conference and a tour around the venue - it will all be great fun!

We will meet at the office at 18:00, where you'll find Ane-Sophie, Crew Manager, and Oliver, Conference Producer.

GOTO will provide food and drinks during the meeting.

Description of the different Crew tasks

The conference takes place at Aarhus Habor on three different locations; Trifork, Restaurant Anker and Sailing Center. The main Crew tasks for GOTO Aarhus 2021 are Registration, Catering Crew, Location Crew and Flying Crew. You can sign up and wish for tasks by clicking here.

Registration

The conference kicks off Wednesday (June 9) morning at 8.00, where the registration opens. At the registration, Crew will help with:

  • Welcoming attendees
  • Checking ID and corona passes
  • Printing conference badges

Flying Crew and Catering Crew will be responsible for the registration.

Catering Crew

As Catering Crew you will help our "Kitchen"-mom with

  • Making and serving sandwiches throughout the conference days
  • Filling up with water and sodas

Location Crew

As Location Crew you will be assigned to one of our three locations for a full day. At each location there will be a Location Manager, a GOTO team member. Location Crew will assist the Location Manager with the following tasks:

  • Counting attendees when they enter the room in order to follow the corona restrictions
  • Sanitizing and refreshing the room after each session
  • Guiding attendees around the location
  • Showing direction to other locations
  • Assisting the room host if needed
  • Ad. hoc. tasks

Flying Crew

Flying Crew has no specific tasks for their shift, but will help with anything when needed. As Flying Crew you will have to:

  • Be easily available on Slack and ready to step in
  • Help with registrations Wednesday and Thursday mornings
  • Help Catering Crew with serving lunch all days

Crew working schedule

You will all receive the Crew schedule no later than Thursday, June 3.

Crew check-in

Each day, it is important that you check in with Ane-Sophie or Oliver 5 minutes before your shift starts. You can find them at the registration counter. If they are not there, write on Slack when you have arrived.

In case of an emergency that prevents you from taking your shift or if you are late, call/text Ane-Sophie at +45 52825696 or on Slack soon as possible.

Crew t-shirts

As GOTO Crew you must wear a Crew t-shirt each day you are working during the three conference days. You will receive the t-shirt during the info meeting Tuesday, June 8.

Facts, rules & ethics

It is important for us to make a successful conference, therefore having everything in mind from planning the program, from small details like sugar for the coffee to cleaning tables and having the sanitizers filled up.

During the conference week, you play a very important role in our outward appearance. In fact, you will most likely be the primary contact between attendees and the conference team. Therefore, we would very much like our Crew to be committed, smiling and happy during the conference. This means being open to any questions, worries and needs the attendees might have. If you do not know the answers to the questions, just show them the way to the Info Desk or contact Ane-Sophie by phone or on Slack. Always better asking for help rather than saying something wrong.

Please also look through our Code of Conduct. We ask you to keep this policy in mind, and if you witness anything that violates this, please contact Ane-Sophie or another GOTO team member.